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Before contacting us, we recommend reviewing our documentation guide. If you still have pre-sales or technical questions, please don't hesitate to reach out to us.

Pre-Sales Questions

For any pre-sales inquiries, please email us at info[@]wpeverestbackup.com and we will respond promptly

Technical Support Questions

INFO

Technical support is available during the business hours of 10:00AM to 6:00PM GMT +5:45 (Monday to Friday).

In order to assist you more effectively, we may require the following information:

  • URL of your website
  • Description of problem(s)
  • Screenshot of problem(s)
  • Your server information that can be found in Everest Backup Menu 👉 Settings 👉 Information Tab
  • Latest Log file (found in Everest Backup Menu 👉 logs)
  • Instructions on how to retrieve the WordPress debug system information."

Email to bug-report[@]wpeverestbackup.com

For more referance refere to https://wpeverestbackup.com/support/